eNotice

Info Center > eAlerts Subscriptions

 

If you are subscribed to eNotices, you will receive electronic versions of the notices that the credit union sends you.  The eNotices will look exactly like the printed notice and you will only be able to view it in the secure Message Center.  The setup for eNotices allows you to request that an email notification be sent alerting you to the fact that the eNotice has been sent.  If you request that an email be sent, your email address must be valid.  Otherwise a paper notice will be sent.

 

You can sign up for an eNotice on the eAlerts page.

 

Q: What will I see in my eNotice?

 

Q: How long do my eNotices appear in online banking?

 

Q: Can I get both a paper notice and an eNotice?

 

Q: I am not receiving my eNotice, but got a paper notice instead?  What is wrong?

 

 

Q: What will I see in my eNotice?

 

A: You will see the entire text that you would see in a printed notice.  The only difference is that is electronic.  You may also see a helpful link that takes you where you need to go next, such as a link to transfer funds to the account receiving an overdraft notice.

 

 

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Q: How long will my eNotices appear in online banking?

 

A: You may open and read your eAlert at any time.  While you are reading it, you may scroll down and click the Delete button to delete the message.  Open messages (unless deleted by a member within online banking) will remain in the Message Center for 90 days.  Unread eNotices will not be deleted from the Message Center, but will remain until the message is read (and then will follow the rules for read messages).

 

 

 

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Q: I am not receiving my eNotice, but got a paper notice instead.  What is wrong?

 

A: While you are subscribed to receive an eNotice, you cannot also receive a paper eNotice.

 

 

 

 

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Q: Can I get both a paper notice and an eNotice?

 

A: If you are receiving a paper notice and are signed up for eNotices and you have requested an email notification, you will receive a paper notice if your email address is invalid.  Check your address on the Preferences page to ensure that it is correct.  Then also confirm that you are still enrolled on the eAlerts page.