Info Center > Personal Information
This feature is designed to allow you to view the personal information the credit union currently has on file about you, and to notify the credit union when your address, phone number, fax number, or email address needs to be changed. You can also change your code word (that is used ONLY by the credit union to verify your identity at the teller line) in this location.
Use these steps to update your personal information:
On the first page, you will see the information the credit union has about you currently on file. If changes are needed, click the Edit My Information button at the bottom of the page.
The second page lets you make changes to address information, phone or fax numbers, and email address. (Click here for tips on making corrections.)
If your new address is not a U.S. address (Puerto Rico and the U.S. Virgin Islands are considered U.S. addresses), click Foreign Addrss. The field labels will change slightly so that you can see how to enter the address properly. Abbreviate as needed to make everything fit. Because foreign phone numbers use so many different formats, you may not be able to enter your foreign phone number on this screen. Contact the credit union for help.
When the necessary changes have been made, click the Update My Information button at the bottom of the page.
You will then see a final "Personal Information Change Complete" message.
Remember that if the message reads "Changes will be made after being reviewed by a credit union employee," you will not see the change if you click the Your Personal Information button again right away. Please wait a day or two before checking to see if the change was made. Contact the credit union directly if you have any concerns.
Click the mouse "i-beam" to place the cursor within one of the boxed fields. Type new text, or use the Delete or Backspace keys to delete individual characters.
To delete or replace a block of text, click and drag the mouse across the text to highlight it, then type new text or use the Delete key to clear the text.